Fraser Residence Sudirman Jakarta

The staff helpfull especially when we have issue about parking fee, they solved it fast For input, please re-ensure for guest who came with 2 cars for 1 unit apt, the parking fee meet their rule since as our case the fee charged above max fare although they solved it well but to avoid this case reappear please take a serious note for that. Above that, everything was ok, the entire unit we stayed was clean and the staff also fast responsed when we had problem.

Huge pool, individual elevator for privacy, cooperative and helpful staffs from the very beginning, spacious room, prompt service.

The room is very clean and the pool is very large for the kids to swim. It also have the hot pool which is very convenient and the kids love it.

Location very good, security check incoming outgoing professional good, friendly efficient front office check-in good, facility good, the location & condition of the room allocated to me/my family was very good, clean & well maintained facility very good, beds kitchen shower hot water all functioned very well..... my family we truly enjoyed our stay, relaxing. This is my first time booking Fraser Residence and it is now in my top 3 list for choice to stay in Jakarta. Keep up the good work.

The pool is hige and great for swimming and cooling down We got an upgrade to a two bedroom appartment after tve hotel had mistanken our booking for four persons as a booking for two.